| Member since : | 3 Jan 2008 |
| Manually reviewed : | 20 Nov 2023 |
| Last updated : | 3 Feb 2026 |
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I sent a gold watch in for valuation and sale. I then had a telephone call from the team saying the watch had arrived but due to recent drop in gold value they would not be able to pay a reasonable amount for the watch, Rather then make a disappointing offer, they would prefer to send the watch back so I can send it back to them (at their expense) when prices rise again. This is the measure of how good this company is and an exceptionally high standard of customer service. Very happy to deal with you again when the market calms down. Thank you for the phone call.
I have no hesitation in recommending Gold Traders UK. I was a little wary of using such a service, never having done so before but the process was straightforward and there was a rapid payment into my bank account immediately after they had received and processed my item. Also, a lady in customer services cheerfully and quickly resolved a slight problem with my password which was my error! I will certainly use them again with full confidence.
What a fabulous company! I posted my scrap gold on Thursday, and was notified when it arrived (the following day). Within hours of processing I received payment! I believe that the quote I received was a good price. After processing the final payment was higher than the original quote. A very professional company whose great and timely communication put my mind at rest at every stage of the process. Thank you Gold Traders UK!
I sold a gold bracelet to Gold Traders. I’ve not done anything like this before and was a bit concerned about selling it online until I’d done some research. I followed all the instructions and everything went very smoothly and efficiently. Very good service exactly as stated online. The money was in my bank within 2 days and more than quoted as gold had gone up. Very pleased with it all.
Gold traders have been amazing. The whole process is straightforward and you are kept informed every step of the way. From receiving my gold items to receiving my payment into my bank account was literally just a few hours. Gold Traders were offering the best price per gram and I would thoroughly recommend them if you have any unwanted gold items.
I had 4 gold rings from family that had passed away and felt it was time to sell them so weigh them on my good scales (if no good scales go to the post office if you want a accurate weight) and came to 16 grams. So went to Gold Traders and the quote I got was way over £600! So sent them that day by special delivery and the next day got the actual price price was only just a bit less and was paid the same day! Great all round.
Excellent service. I was very satisfied with the valuation of my items and the speed with which it was dealt. It was the first time I had done this and I was a bit anxious but everything went smoothly and efficiently. Communication was great too. I would definitely use G. T. Again and I highly recommend them.
Like so many others I was scared to trust an online company. I spend time researching Gold Traders and found that they were a legitimate business and I have received slightly more than I had calculated I would. Local jewellers offered me around half what I received.
This was a really good first experience in this market. Everything on the website was easy to use. Then I couldn't believe how the sale was conducted, from posting my gold to having the money in my bank was 32hrs, plus I received more than my quoted offer. Thanks to everybody involved for a truly great experience,.
I am more than pleased with the way my claim was dealt with and the outcome. Very fast acknowledgement of receipt of the claim items and a very quick valuation all on the same day. I asked for a valuation before going ahead with the claim and it was a very detailed breakdown and I ended up with more than I had expected. The payment by BACS was very swift too. All in all a very good experience and I can throughly recommend Gold Traders UK Ltd.